Facebook is looking for an enthusiastic Customer Service Manager (CSM) to join its team in Prishtina, Kosova. The top priority of the role will be to help our organization provide top-notch service to our Clients, Partners, Trainers, and Distributors worldwide. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower and need our Customer Service Team to resolve the issue.